CLIENT SERVICES

The KMHB’s head office is located in Kuujjuaq. There is a Client Services representative in each of the 14 Nunavik communities, namely the local housing manager.
Housing managers are in charge of relations with tenants, more specifically they:
- Make recommendations for housing allocation (with the local housing committee)
- Sign leases and related documentation
- Complete the “Rent Rebate” forms to which tenants are entitled, if applicable
- Receive tenant payments who come to the local housing office
- Prepare work orders for repairs and act as an intermediary between tenants and maintenance employeesAnswer tenant calls, inquiries and requests
- Inform tenants on housing regulations, available rebates, events, competitions, etc.
- Relocate tenants during renovations
- Act as an intermediary between tenants and contractors during renovations
- Attend local housing committee meetings
You can reach the Client Services in Kuujjuaq at
To find a Local Housing Office, Please visit our Contact page
Head office in Kuujjuaq:
- Supervise and support the KMHB housing managers in their duties in the 14 communities
- Receive and process all access to housing applications throughout Nunavik
- Assign housing (with the community’s local housing committee)
- Manage, process and approve leases, payments, rent rebates, payroll deductions and payment agreements for the 14 communitiesManage the more complicated tenant requests
- Oversee the renovation work in the 14 communities
- Handle tenant complaints
- Collect rents (including through the Housing Corporation)