The KMHB’s head office is located in Kuujjuaq. There is a Client Services representative in each of the 14 Nunavik communities, namely the local housing manager.

Housing managers are in charge of relations with tenants, more specifically they:

• Make recommendations for housing allocation (with the local housing committee)
• Sign leases and related documentation
• Complete the “Rent Rebate” forms to which tenants are entitled, if applicable
• Receive tenant payments who come to the local housing office
• Prepare work orders for repairs and act as an intermediary between tenants and maintenance employeesAnswer tenant calls, inquiries and requests
• Inform tenants on housing regulations, available rebates, events, competitions, etc.
• Relocate tenants during renovations
• Act as an intermediary between tenants and contractors during renovations
• Attend local housing committee meetings

Head office in Kuujjuaq:

• Supervise and support the KMHB housing managers in their duties in the 14 communities
• Receive and process all access to housing applications throughout Nunavik
• Assign housing (with the community’s local housing committee)
• Manage, process and approve leases, payments, rent rebates, payroll deductions and payment agreements for the 14 communitiesManage the more complicated tenant requests
• Oversee the renovation work in the 14 communities
• Handle tenant complaints
• Collect rents (including through the Housing Corporation)